Here's how it works: log in → go to "Withdrawal" or "Cash Out" in your account dashboard → enter the amount and select your payment method (bKash, Nagad, or Rocket) → confirm. Once your request is submitted, you'll receive a confirmation notification.
The minimum withdrawal amount is generally ৳500. To withdraw bonus winnings, the associated wagering requirements must be met — for details, Bonus Page Full details are available. Your deposited real money can be withdrawn at any time with no extra conditions. If a withdrawal takes longer than 24 hours for any reason, contact support.
You can also change the language from Account Settings — go to the profile icon → "Settings" → "Language" and select your preferred language. Once saved, the platform will display in that language every time you log in.
You may also find a language-change option at the bottom of the main page without logging in. If you can't locate it, ask via live chat — the support team will guide you right away.
Daily Check-In: Log in once a day and tap the "Check-In" button to collect your bonus. The more consecutive days you check in, the higher the bonus — and there's usually a special reward for 7 days in a row.
Free Spins: these are tied to specific slot games. Check the promotions page or games section for the "Free Spins Active" tag to see which games currently have them available. Spins typically expire within 24–48 hours, so make sure to use them in time. If you haven't received yours or they've expired, reach out to support.
If the funds still haven't arrived after 30 minutes, first check your bKash app transaction records and note your Transaction ID (TxID). Then contact Big Baazi via live chat or at support@bigbaazi.xyz with the following details: your Big Baazi user ID or mobile number, the deposit amount, the bKash Transaction ID, and the time of the transaction.
Once you provide this information, the support team can verify and manually credit the amount — this is usually resolved within 1–2 hours. Do not deposit the same amount again under any circumstances — sending a second payment before the first one is reviewed may complicate the process.
For financial transaction records, go to "Transaction History." Here you'll find all deposits, withdrawals, bonus credits, and bet outcomes sorted by date. You can also filter by a specific date range or amount.
If you have a dispute over a transaction, copy the specific transaction ID and send it to support. The support team will match it against the records and resolve it quickly.
Once your friend registers using that code and makes their first deposit, the referral bonus will be credited to your account. The bonus amount may change over time — for the current offer, Promotions Page here.
Once the bonus is credited and wagering requirements are met, you can withdraw. Refer multiple friends and earn a bonus each time — there's no limit. Check the "My Referrals" section to track your referral status.
On updates — weekly promotions generally refresh every Monday. Special offers for major cricket tournaments or festive seasons go live in real time. The daily check-in bonus updates every day.
Keep Big Baazi notifications turned on so you never miss an offer — enable "Promotional Notifications" in your account settings, and you'll be notified by SMS or email whenever a new offer goes live. Big Baazi App You'll also receive instant push notifications once it's installed.